Bakatronics LLC Return Policies

All returns for exchange or credit must be aurthorized in advance by contacting Bakatronics LLC. Returns must be shipped postage paid by customer to the address provided by Bakatronics LLC with the authorization RMA# Please see below the additional requirements for individual item catagories.

MaxxTronics items may be returned for credit within 30 days of the shipping date from Bakatronics LLC. Item(s) must be in original sealed packaging, unused and in new saleable condition.

FA Future Kit Factory Assembled items may be returned for credit within 30 days of the shipping date from Bakatronics LLC. Item(s) must be in original sealed packaging, unused and in new saleable condition.

FK Future Kit unassembled items or assembled by anyone other than Bakatronics LLC. Kits are returnable only if the kit is in the original sealed unopened packaging. Open kits even, if assembly has not been started are NOT returnable as intergrity of the item cannot be determinded. Kits assembled by others are not returnable unless they are tested by Bakatronics and determined that the kit was defective. See "Suspected Defective Items" below.

BK by Bakatronics LLC. Kits are returnable only if the kit is in the original sealed unopened packaging. Open kits even, if assembly has not been started are NOT returnable as intergrity of the item cannot be determinded. Kits assembled by others are not returnable unless they are tested by Bakatronics and determined that the kit was defective.

Plans. Plans, DVDs, CDs or custom built products are not returnable!

Suspected Defective items*. Any item(s) whether sold assembled or as a kit to be assembled by others that does not operate correctly may be returned for inspection and verification of the defect by Bakatronics LLC with the following conditions:
1. Item(s) must be returned postage paid to address designated by Bakatronics LLC
2. Approval of the return must be authorized by Bakatronics LLC in advance of the return.
3. An inspection & diagnostic fee of $10.00 USD per kit must be included with the return. The fee is refundable if the item is 
    determined to be defective at no fault of the customer.
4. Customer is responsible for postage cost to return the item to their original shipping address unless the item is
    determined to be defective and not the fault of the customer.
5. Kits damaged by incorrect voltage or polarity are not eligible for credit!
6. Final determination if a product is defective and eligible for credit will be made by Bakatronics LLC 
7. Kits that are determined to be defective may be repaired, replaced or credited to the customer by Bakatronics LLC. at
    Bakatronics LLC's option.
 
*Defective items are very rare, 99% of all issues with kits are due to poor soldering, incorrect component placement or power supply issues. We suggect the customer verify that all of these issues are checked prior to requesting to return a customer assembled kit!